Terms & Conditions
Detailed Description of Good and / or ServicesTOM & BELLA GIFTS & GOODIES is a business in the TRADE/ TEXTILE industry that markets NURSERY LINEN, DÉCOR AND NEW BABY GIFTS.
Delivery policySubject to availability and receipt of payment, requests will be processed within 2 working days, and customer notified of expected date of delivery. Orders will be confirmed with an order number.
Return and Refunds PolicyThe provision of goods and services by TOM & BELLA GIFTS & GOODIES is subject to availability. In cases of unavailability, TOM & BELLA GIFTS & GOODIES will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% cancellation and administration fee. We trust you will be satisfied with each and every products purchased on our website, however should you wish to return a product to us, we offer a 7 working day money-back guarantee. This guarantee covers any defective merchandise returned to us in it's original packaging - The return courier fee will initially be for your account, but will be refunded to you if the product is found to be damaged or defective. This does not affect your statutory rights.
Payment Options AcceptedPayment may be made via Visa or Master Card credit cards or by bank transfer into the TOM & BELLA GIFTS & GOODIES bank account, the details of which will be provided on request.
Credit Card Acquiring and SecurityCredit card transactions will be acquired for TOM & BELLA GIFTS & GOODIES by Virtual Card Service (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card DetailsCustomer details will be stored by TOM & BELLA GIFTS & GOODIES separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction CurrencyThe merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
ResponsibilityTOM & BELLA GIFTS & GOODIES takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of DomicileThis website is governed by the laws of South Africa and TOM & BELLA GIFTS & GOODIES chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, South Africa.
VariationTOM & BELLA GIFTS & GOODIES may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company InformationThis website is run by TOM & BELLA GIFTS & GOODIES CLOSE CORPORATION based in South Africa trading as TOM & BELLA and with registration number 2007/148911/23 represented by JANICE PROBYN AND KATHARINE SKEELES
The offering on this website is available to South African and International clients.